Here are the World Vision Ghana jobs and how to apply. World Vision Ghana is recruiting for Team Leader P2P Travel & Expense (T&E) Team Leader/
Job Responsibilities
- Take responsibility for operational management of the expense report audit process handled by the team.
- Responsible for service quality and KPIs of the T&E team.
- Ensure daily business execution for the Travel & Expense operation.
- Request the adjustment and configuration of the workflow in Concur as needed.
- Weekly & monthly KPI generation.
- Organize and distribute daily workload coordination.
- Perform the daily revision and approval of the cash advances.
- Act as first stage escalation for any customer issues; resolving and investigating queries as necessary. Performs root cause analysis for major escalations.
- Assists the team when a response / resolution from the stakeholder is needed and not obtained.
- Coordinates and drives bi-monthly sessions with the finance managers.
- Organizes training sessions with FO when needed (or upon customer´s request)
- Performs testing and ensure that the workflow is correct in Concur, when transitioning new offices to the Service Center.
- Helps identify process standardization and improvement enhancements and supports implementation.
- Acts as the main point of contact for each FO; supporting them when there are escalations or situations that need a prompt resolution.
Job Qualifications
- Bachelor´s Degree, preferably in Accounting or Finance, with 5+ years of related professional experience, or equivalent combination of education and experience.
- Proficient in using accounting and financial systems.
- Knowledge of Microsoft Office suite.
- Experience in interfacing with business customers in resolving expense reports and cash advances.
- Strong analytical skills.
- Excellent customer service skills.
- Lean six sigma yellow or greenbelt belt (certification achieved or in progress).
- Ability to work independently and collaborate with other team members.
- Excellent initiative and ability to commit to a course of action.
- Pro-active and innovative with ideas to improve processes / services.
- Experience working within a Shared Service environment.
- Familiarity with accounting / finance experience at World Vision or any NGOs.
Application Procedures : How To Apply
- Interested and qualified persons should visit the : Application Portal.
- Then read through the job offer
- Afterwards click on the “Apply” button
- Then fill the Recruitment form
- Then click on the submit button to submit